Privacy Policy

Infoqort Technologies Pvt Ltd Last Updated: June 15, 2024

This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of Infoqort Technologies Private Limited.

Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of Infoqort Technologies Private Limited with respect to your use of our website (https://infoqort.com/) and the services (“Services”) we provide and/or host on our servers.

Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy.

If you do not agree to this privacy policy, we would request you to please refrain from using our service.

Our Principles

Infoqort Technologies Private Limited has designed this policy to be consistent with the following principles:

  1. Privacy policies should be human readable and easy to find.
  2. Data collection, storage, and processing should be simplified as much as possible to enhance security, ensure consistency, and make the practices easy for users to understand.
  3. Data practices should meet the reasonable expectations of users.

Information We Collect

We collect information in multiple ways, including when you provide information directly to us; when we passively collect information from you, such as from your browser or device; and from third parties.

Information You Provide Directly to Us

We will collect any information you provide to us. We may collect information from you in a variety of ways, such as when you:

  • Connect with us over Chat, Email
  • Use any of our Services available
  • Provide feedback
  • Subscribe to our newsletter

This information may include but is not limited to your name, email address, phone number, mailing address, payment information and your geographic location.

Information that Is Automatically Collected

Device/Usage Information — We may automatically collect certain information about the computer or devices (including mobile devices or tablets) you use to access the Services. We may collect and analyze:

  • Device information such as IP addresses, location information (by country and city), unique device identifiers, IMEI and TCP/IP address, browser types, browser language, operating system, mobile device carrier information.
  • Information related to the ways in which you interact with the Services, such as referring and exit web pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, statistical information about the use of the Services, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information.

As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.

Cookies & Other Tracking Technologies

We also collect data about your use of the Services through the use of Internet server logs and online tracking technologies, like cookies and/or tracking pixels. A web server log is a file where website activity is stored. A cookie is a small text file that is placed on your computer when you visit a website, that enables us to:

  • Recognize your computer
  • Store your preferences and settings
  • Understand the web pages of the Services you have visited and the referral sites that have led you to our Services
  • Enhance your user experience by delivering content specific to your inferred interests
  • Perform searches and analytics
  • Assist with security administrative functions

Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions or clicks, measure popularity of the Services and associated advertising, and to access user cookies.

We may also use tracking technologies in our license buttons and/or icons that you can embed on other sites/services to track the website addresses where they are embedded, gauge user interaction with them, and determine the number of unique viewers of them.

If you receive email from us, we may use certain analytics tools, such as clear GIFs, to capture data such as whether you open our message, click on any links or banners our email contains, or otherwise interact with what we send. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.

Information from Third Parties

To the extent permitted by law, we may also collect information from third parties, including public sources, social media platforms, and marketing and market research firms. Depending on the source, this information collected from third parties could include name, contact information, demographic information, information about an individual’s employer, information to verify identity or trustworthiness, and information for other fraud or safety protection purposes.

How We Use Your Information

We may use the information we collect from and about you to:

  1. Fulfil the purposes for which you provided it.
  2. Provide and improve the Services, including to develop new features or services, take steps to secure the Services, and for technical and customer support.
  3. Send you information about your interaction or transactions with us, account alerts, or other communications, such as newsletters to which you have subscribed.
  4. Process and respond to your inquiries or to request your feedback.
  5. Conduct analytics, research, and reporting, including to synthesize and derive insights from your use of our Services.
  6. Comply with the law and protect the safety, rights, property, or security of Infoqort Technologies Private Limited, the Services, our users, and the general public.
  7. Enforce our Terms of Use, including to investigate potential violations thereof.

We may combine information that we collect from you and about you (including automatically collected information) with information we obtain about you from our affiliates and/or non-affiliated third parties, and use such combined information in accordance with this Privacy Policy.

We may aggregate and/or de-identify information collected through the Services. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes.

When We Disclose Your Information

We may disclose and/or share your information under the following circumstances:

Service Providers

We provide the information to trusted entities who work on behalf of or with Infoqort Technologies Private Limited under strict confidentiality agreements. These entities may use your personal information to help us communicate with you about offers from Infoqort and our marketing partners. However, these companies do not have any independent right to further share or disseminate this information.

Legal Compliance and Protection

We may disclose your information if required to do so by law or on a good faith belief that such disclosure is permitted by this Privacy Policy or reasonably necessary or appropriate for any of the following reasons:

  • To comply with legal process
  • To enforce or apply our Terms of Use and this Privacy Policy, or other contracts with you, including investigation of potential violations thereof
  • Enforce our Charter including the Code of Conduct and policies contained and incorporated therein
  • To respond to your requests for customer service
  • To protect the rights, property, or personal safety of Infoqort Technologies Private Limited, our agents and affiliates, our users, and the public

Business Transfers

As we continue to develop our business, we may engage in certain business transactions, such as the transfer or sale of our assets/services. In such transactions (including in contemplation of such transactions, e.g., due diligence) your information may be disclosed. If any of our assets are sold or transferred to a third party, customer information (including your email address) would likely be one of the transferred business assets.

Affiliated Companies

We may disclose your information with current or future affiliated companies.

Consent

We may disclose your information to any third parties based on your consent to do so.

Aggregate/De-identified Information

We may disclose de-identified and/or aggregated data for any purpose to third parties, including advertisers, promotional partners, and/or others.

Online Analytics

We may use third-party web analytics services (such as Google Analytics) on our Services to collect and analyze the information discussed above, and to engage in auditing, research, or reporting. The information (including your IP address) collected by various analytics technologies will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services, including by noting the third-party website from which you arrive to our Site, analyzing usage trends, assisting with fraud prevention, and providing certain features to you.

To prevent Google Analytics from using your information for analytics, you may install the official Google Analytics Opt-out Browser Add-on.

Your Choices & Data Subject Rights

You have various rights with respect to the collection and use of your information through the Services.

Email Unsubscribe

You may unsubscribe from our marketing emails at any time by clicking on the “unsubscribe” link at the bottom of each newsletter or by emailing info@infoqort.com with your request.

Account Preferences

If you have registered for an account with us, you can update your account information or adjust your email communications preferences by logging into your account and updating your settings.

GDPR and EU Data Subject Rights

Individuals in the European Economic Area (“EEA”) and other jurisdictions have certain legal rights:

👁 Right of Access

You have the right to obtain confirmation of whether we hold certain information about you and to request a copy of that information.

Right to Rectify

You can request the correction or updating of any inaccurate or incomplete personal information we hold about you.

🚫 Right to Object

You have the right to object to the processing of your personal data on specific grounds, such as for marketing purposes.

Right to Withdraw Consent

Where we process your information based on your consent, you have the right to withdraw that consent at any time.

Right to Complain

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority.

To exercise any of these rights or if you have any questions about how we handle your data, please email us at info@infoqort.com. We are committed to responding promptly and within the timeframes required by GDPR.

International Transfers

We may share your information with trusted service providers or business partners in countries other than your country of residence in accordance with applicable law. This means that some of your information may be processed in countries that may not offer the same level of protection as the privacy laws of your jurisdiction. By providing us with your information, you acknowledge any such transfer, storage or use.

If we provide any information about you to any third-party information processors located outside of the EEA, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy and other data protection laws.

Security Measures

We have implemented technical, physical, and organizational security measures to protect against the loss, misuse, and/or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect and store. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since despite our efforts, no Internet and/or other electronic transmissions can be completely secure.

Children

The Services are intended for users over the age of 18 and are not directed at children under the age of 13. If we become aware that we have collected personal information (as defined by the Children’s Online Privacy Protection Act) from children under the age of 13, or personal data (as defined by the EU GDPR) from children under the age of 16, we will take reasonable steps to delete it as soon as practicable.

Data Retention

We retain the information we collect for as long as necessary to fulfill the purposes set forth in this Privacy Policy or as long as we are legally required or permitted to do so. Information may persist in copies made for backup and business continuity purposes for additional time.

Changes to this Privacy Policy

We will continue to evaluate this Privacy Policy as we update and expand our Services, and we may make changes to the Privacy Policy accordingly. We will post any changes here and revise the date last updated above. We encourage you to check this page periodically for updates to stay informed on how we collect, use and share your information. If we make material changes to this Privacy Policy, we will provide you with notice as required by law.

Questions About this Privacy Policy

If you have any questions about this Privacy Policy or our privacy practices, please get in touch.

info@infoqort.com