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Microsoft Dynamics CRM

Looking for streamlining your business, marketing and customer support processes, do it with Microsoft CRM. It is one of the fast, flexible and affordable CRM solutions that gives a bespoke user experience and it is easy to use and learn. Even a novice can become a pro using Microsoft Dynamics CRM.

It helps to redefine the customer relationship management and make measurable improvements in your customer business processes.

CRM itself is a strategy and Microsoft Dynamics CRM just helps to achieve it. No doubt user acceptance is one of the most important aspect and through Microsoft Dynamics CRM you can achieve it without any hindrance. The solution is able to automate and streamline acquisition, marketing and support activities to drive more business ROI.

Four Separate Modules in Microsoft Dynamics CRM

Sales

To increase sales by managing the sales lifecycle. Includes - Account, Contact, Lead, Opportunity, Quote, Order, Invoice, and Product Catalog management.

Marketing Automation

Enhances the marketing effectiveness by managing the marketing automation lifecycle from development to launch.

Customer Service

Deliver outstanding customer service with the help of tools like Contract, Case, Knowledge Base, and Queue management, Service scheduling, and Scheduling.

Customer Retention

It helps to enable and improve customer retention as a service with the help of their unique tools that adds value to the entire platform.

Reporting and Analytics

Start treating your customer data more like an information and discover real time BI solutions
Features of Microsoft Dynamics CRM.

  • Greater choice and flexibility
  • Custom CRM applications any time to fit your business needs
  • Automate your business processes
  • Conduct business globally across multiple languages
  • Protect your IT investment using safe and secure technology
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